Loading...
Shubhamita Paul filed complaint against Swiggy on Nov 30, 2021
I ordered the food for dinner on Friday, November **, **** *:** PM which I received on Friday, November **, **** *:** PM. I sat on my dinner table and opened the package to eat. After opening I got a horrible smell. I took one bite and it tasted pathetic with a horribly weird smell which was absolutely not edible. I tried to contact the customer executive many times and I spoke to two of them for one hour. I wanted a solution because I was not able to have my dinner. I told the customer executives to send someone so that someone could smell how horrible the food was. But I didn't get any help. I don't know for what purpose swiggy has a team of customer executives because I don't get any help every time. I was repeatedly told to send mail and wait for **-** hours. I want to know was I supposed to have my dinner after **-** hours?
I even mailed, but didn't get any response.
Me and my sister had to eat the stale food because we didn't have anything else for dinner.
I want the refund of the money I paid for the mutton biryani and the amount of money I needed for medicines for having stale food and also for the harassment by the customer executive of a food delivery company at the time of dinner . I paid my hard earned money for this.
I am attaching the photo of the garbage where I threw away the food
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I had ordered "boAt Airdopes *** Elite ANC w/** Hrs", and upon receiving the package, I noticed that the box was unsealed, and the item was missing. This was very disappointing, as I was expecting a sealed and intac...
they gave refund but food was unavailble to reorder when asked for compensation they denied as per policy and when i informed of filling complaint they gave ** rs coupon for my * hours of wait with no food. This...
I placed an order of some ready made sweet boxes from a restaurant via Swiggy. As soon as I placed the order within a minute I realized I have missed an item so I contacted their customer service to cancel my order....
Received Broken and Fractured Eggs from Swiggy Instamart (Hegg Egg Pack) – No Compensation Provided I recently placed an order on Swiggy Instamart for a pack of Hegg Eggs. However, upon delivery, I found that se...