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Ms. Prattusha Sengupta filed complaint against Swiggy on Sep 26, 2018
Yesterday, **th September I ordered lunch by Swiggy. When their delivery executive came my phone was not reachable for tower problem. Within * minutes tower came and I saw they canceled the order as unable to contact me. I called them immediately when they told nothing can be done. I am not sure whether I will get the refund as Rs. *** was payed in advance for the food. It's horrible experience. Previously I faced problems like they deliver damaged poor quality food and don't maintain time. Their executives are unprofessional and treats customers very badly. I want justice and compensation of Rs. **** for this defective service and harassment of customers.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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