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Aakash BYJU s - Study materials not delivered

Avrajeet Karmakar filed complaint against Aakash BYJU s on Aug 13, 2024

I had purchased Aakash Byjus NEET ** and ** live in **** in November . The course included **+ books/modules which were to be sent with the starting of class **th in **** in the month of April . But it's August now and the customer support keeps telling that the books are ' out of stock' violating their promise . Moreover , the course included ebooks which are unavailable for me and despite contacting their support team multiple times , they did not fix the issue .

The salesman had told that tests would be conducted periodically but most of the tests are getting postponed because they are ' fixing the platform'
There are multiple other minor issues but these are the important ones

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Complaint Status

Resolution Demanded:

Damages for loss and agony

Aakash BYJU s

6

Total Complaints

1

Total Resolved

16.67%

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