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Deemepra meena filed complaint against Swiggy on Jul 4, 2019
I ordered food from the zippy restaurant via swiggy on dated **/**/****. The food was stale so I complain it to swiggy. In response, they said there is no such policy for this issue and they can only refund ₹**. As I asked them to provide me with any senior executive number they denied for it. Even after telling them that I'm a regular customer and no such thing happened before they didn't refund the whole amount. Where the food was stale and it made me sick the response astonished me.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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