Zomato - Spoiled foods delivery

Lourdu Vinoth filed complaint against Zomato on Aug 6, 2019

I ordered from Zomato but I got fully spoiled foods. So very shocked. The doughnut is a bad smell like a stone and I think this doughnut is * days old. Other foods all old and bad so I've immediately contacted them for this issue and I asked refund but they denied to give a refund. Which I ordered all foods spoiled condition. So this zomato careless customers health. This has happened a lot of time but they did not refund my money. I am very patience with zomato but again and again happen so they again insult me. Order no: **********

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Zomato

1090

Total Complaints

594

Total Resolved

54.50%

Consumer Satisfaction

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