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Excital - Speed issue charging customer for service

Amiya Mandal filed complaint against Excital on Aug 28, 2020

Hi I have bought ***mbps pack but they are giving Speed of *** mbps.. i have read all the specification that it can support ***mbps speed. Right now no action has taken .. since in covid situation internet is must.. now for complaint they are charging for technician visit to resolve it

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Excital

4

Total Complaints

3

Total Resolved

75.00%

Consumer Satisfaction

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