The derma co - Some items are not delivered yet
Shubham Bhattacharya filed complaint against The derma co on Sep 18, 2024
I ordered three items: TDC * Ceramide Barrier Repair Moisturizer, * Hyaluronic Tinted Sunscreen Gel (**g), and TDC Sali-Cinamide Anti-Acne Face Wash on September *. It took them half a month to deliver, and when my delivery arrived on September **, only one moisturizer was there; the other two items were missing. I tried to file a complaint, but nothing happened. Now I'm stuck here. My order ID is ***********.
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