Flipkart - Soaps delivered instead of Mobile and no proper explanation mentally torturing

Delivered the soaps on **th June **** instead of mobile and I've immediately called the customer care informed the same thing by call and by email. They told that they resolve the issue by ** june **** *PM, They I did not called me on that day again I called them asked about it. They told that It will take ** hrs time and on same day I've received a message from Flipkart that issue resolution they provide by ** th June **** ** PM.

Again I've received a message that replacement of mobile will deliver by ** th june ****. Again when I saw in flipkart the order/replacement is cancelled by flipkart. They did not Informed me any thing I only called them asked about it they told that they do not have proper information and not resolved issue till now.

They totally torturing me mentally and not resolving on mentioned day and not providing accurate information. Please resolve this issue by providing Eugenie mobile or my money back. Please take action on this.

order details:
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OD****************** (Moto G*s (Lunar Gray, ** GB))

Thank you,