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Vodafone And Idea - Sim is not activated

Piraisudan filed complaint against Vodafone And Idea on May 8, 2021

I have visited the store in my native to change my two postpaid sim to prepaid. The store keeper asked me to send ****₹ for two sim first recharge. I have send it in gpay to his number. But he didn’t changed any number after one month of repeated calls he asked me to come to store and he gave me one sim and told that one sim we will do now and next sim we will do in next week. I trusted him and came to my home. After that sim activation I came to know that they recharged only for ***₹ for my one sim. I have asked him to send back all my money back ****₹ it’s been two months now. Now there is a lockdown so it’s a advantage for him. He blocked me in phone calls also not even able to contact him.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Vodafone And Idea

52

Total Complaints

32

Total Resolved

61.54%

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