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Mayank Singh filed complaint against Ajio on Nov 2, 2022
Product ordered on **th oct for Diwali
Promise date was on or before **th Oct
After **th oct no update on despatch details and shipment status no movement.
Called customer service multiple times . They told product will be delivered on or before **th oct. When I did not see any update on **rd I requested for cancellation and they denied and said kindly wait. I waited till **th oct but no update . Then on **th oct I raised complaint and requested again for cancellation but they did not allowed … continuously following up from **th oct and they are only extending the complaint resolution time and not accepting cancellation and not assuring any product delivery … very unprofessional team
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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