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DNA Broadband Pune - setup box Router kit submitted but not yet received deposit amount

SURYAKANT KORE filed complaint against DNA Broadband Pune on Jan 29, 2023

Respected sir/ madam,
I Mr. Suryakant V. Kore, age ** yrs. I was staying in Railway Officer's colony in Maladhakka Chowk Pune **. Have have cancelled my internet connection and setup box kits has been manually submitted in koregaon park office on dated : **th of August ****. handover to named Pooja Madam. She told, me that, "we will send GPAY on your concern mobile no." within * week. But up till date I have not received any payment.
So many times i follow up with the customer care and try to solve my problem, but they always giving me a PROMISE, that we will refund your concern amt as early.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

DNA Broadband Pune

6

Total Complaints

2

Total Resolved

33.33%

Consumer Satisfaction

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