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Hathway broadband - Service not honoured

Saros.s filed complaint against Hathway broadband on May 25, 2019

A representative from Hathway confirmed that if I recharge for * months on Feb **th, I get *+* month offer. However, Hathway didn't honour me the offer and disconnected my service on May **th instead of June **th. I made ** calls to customer care to fix the issue and I even sent the proof via email nobody seems to care. Pathetic service.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Hathway broadband

49

Total Complaints

27

Total Resolved

55.10%

Consumer Satisfaction

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