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Hathway Broadband - Money cheated in the name of Hathway

Karthikeyan S filed complaint against Hathway Broadband on Jun 2, 2023


I requested hathway broadband through Google Chrome, and after receiving a message from a woman named Sony asking for payment before proceeding with installation, I selected one of the plans and followed her instructions. I paid to hathway **** using the link that Sony shared, and she said an installation person would arrive at * o'clock that evening. At around * o'clock, I received a call from installation person that he said no service in your area so installation not possible like that, and then I immediately called Sony but she didn't attend my call, after lot of try she attend my call and she said we will refund the amount, from today morning i am continuously calling her but she is not taking my calls and i am so struggling on this, please help me on this

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Hathway Broadband

49

Total Complaints

27

Total Resolved

55.10%

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