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Hathway broadband - Not able to discontinue hathway network and handover modem

Venkatesham Chittimilla filed complaint against Hathway broadband on Aug 24, 2021

I am trying to discontinue the hathway network from last ** days. Not able to raise a ticket through web-portal or customer-service. Simply redirecting to chat-bot and saying servers-down when the ticket submitted. Need to close it and handover the modem to them. Thanks.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Hathway broadband

49

Total Complaints

27

Total Resolved

55.10%

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