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Ankita filed complaint against Tikona Digital Networks on Jan 14, 2019
I have recharged a voucher of Rs *** on my account **********
on ** jan **** at **.** pm afternoon, but still its not been activated.
Each time I call customer service, they ask me to wait or they say they have escalated the issue or raised a complaint for which they are again asking ** hours.
when I was recharging, they told me within * hrs, it will be activated, but its now ** hrs and internet still not working.
Today is working day i.e ** jan ****, so please as a compensation of your service causing severe inconvenience, pay me Rs ****, which is my per day loss caused by tikona.
Last tikona representative I talked with was :
Mr Bhavesh Sagvakr
Emp Id-******
Place - Bhandup,Mumbai
Time - ** jan ****,* :** Am
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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