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Coindcx - Sent money through IMPS method on CoinDCX but it shows rejected

Abhay Kumar Jaiswal filed complaint against Coindcx on Feb 14, 2022

I have sent **** rupees through CoinDCX new IMPS payment method on **th February **** at **:** PM and it shows that you have sent it by a nonregistered account so it's rejected. So, I raised a ticket for the refund of that order. But now I received a mail from the support team that only **** is received from a nonregistered account so we will only be able to refund ****. Can someone help me with this?

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Coindcx

109

Total Complaints

55

Total Resolved

50.46%

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