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Jaxtakart.com - Sent Defective mobile battery two times

SRIPATI SAHOO filed complaint against Jaxtakart.com on Dec 16, 2017

I had ordered a mobile battery for my yuerka plus mobile from jaxtakart online shopping site on September ****. A prepaid amount of *** have given by me. They sent me a battery, which was not fitted properly. I raised a request for money refund. But they said only replacement can be done. I sent the battery by registry post expending ** rupees as their instruction was to do so. Their customer care executive promised to send a good quality product, but they sent a dead battery. I again informed them about the battery condition. This time I strongly claimed for money refund because they have lost their faith from me. But they are repeating the previous procedure of replacement .

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Jaxtakart.com

37

Total Complaints

11

Total Resolved

29.73%

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