S. Satpathy filed complaint against OYO on Jul 13, 2021
Hello,
This complaint is for booking ID BGAE**** , booking done in the name of S.Satpathy. I had booked a *X room in Hotel Hillside Magnum and had done the payment in app. Upon reaching the hotel, we found that the room was different. It was completely dirty and unhygienic. Rooms were small and congested. There were stains and spits in the entire room including bed. The entrance also looked different from what was shown on the app. We were scammed. We left the hotel immediately. Then I cancelled the booking and also asked them to provide a refund but the hotel people accused me of lying and after much struggle they provided only **rs refund. I am sharing you few images of the room for reference. Awaiting your response and I hope you help me regarding this matter and provide justice.
Regards,
S.Satpathy

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Dear OYO, I had booked a prepaid room for myself in hotel o Anshun residency near mk cinemas Rohini through your app. But when we went to check at the property, we were told by the staff that the hotel does not acce...
Booking is on hold even though the payment is done so hotel is not allowed to check in
I had booked and then cancelled hotel room with oyo. The money was refunded to oyo money with no way to transfer it back to bank account. During payment options they make this option seem like the better one but it ...
I booked oyo room at super townhouse white ridge kphb opposite to JNTU for *** online amount or **** pay at the hotel But they charged *** extra saying that their hotel regular price is **** they charged me **** a...
I’ve booked room for a day , the transaction was successfull but it is coming booking failed but my money is debited to oyo . I’ve called but there is no response