Ashish Gautam filed complaint against Samsung on Oct 2, 2020
I bought a Samsung Note ** Lite Device from Samsung's online store. They promised a buy back price of **,*** on my older device and an additional cashback of Rs. **** on using citibank debit card. Now my older device is rejected in exchange and thus the new Samsung device ended up costing more than what I was promised. I didn't even got my **** cashback for my debit card offer. So I asked them for a return of the device and they are bluntly saying NO.

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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