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Harsha filed complaint against Samsung on Nov 17, 2020
I got my refrigerator year ago, I had an issue with gasket in frezer. I called customer service to fix it , i got a call from support team after ** days to fix the issue. After they replaced the gasket they charged me *** and said i do have a month warranty, if i found a issue ask me to call me. But after they replace it my freezer not cooling well and i gave a call to customer support * weeks ago but had no reponse from any of them
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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