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Ishita Mazumdar filed complaint against Samsung on Jul 25, 2020
This is with a QLED television I purchased from Samsung online app on **th June for which Rs. ***** was deducted from my credit card. The TV was supposed to be delivered on **th July ****. However till date there is absolutely no update . It only shows under approved status. Sad to state that a company like Samsung do not have the right resources who can update and support the customer with correct information. The customer care representatives are completely clueless and have no idea on my order status. I have raised multiple complaints but of no help. Please note this is a big amount and I have started paying for my credit card towards this amount without even the order being delivered. And i am paying additional interesr as had converted to emi. This is absolutely unacceptable.
I hope to get some support on my order from at the earliest.
Note: I had also ordered for a galaxy s** and a power bank on your website, much after placing the TV order and the same got delivered. So question of the same getting delayed due to current lock down situation doesn't arise.
Order ID no ***********; service request no *******
Regards
Ishita
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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