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Farhat shadab filed complaint against Indigo Airlines on May 1, 2019
My mother used to travel every * /* months to Kolkata for her treatment. She is a wheelchair patient. Staff forbade her to board the flight unless a doctor's permission letter is shown. Despite producing the above-mentioned letter they again demanded another letter with doctor's registration number. Meanwhile, the staff has forbidden her to board the flight & asked her to take the next flight * hours later.
Despite her wheelchair condition staff stopped her for * long hours at the airport & didn't even ask her a glass of water (so in-humane act ).
Please let me know if something would have happened to her, who would be held responsible. Please look in the matter & take appropriate action against the concerned on-duty staff.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
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