Swiggy - Rotten food and fraud

Atin Taneja filed complaint against Swiggy on May 7, 2020

Order number ***********
Order date *th may ****
I ordered * chicken item from green chick sector ** noida. One of them were not available so they asked to choose for replacement. When i did, whole order turned to that one item. I still was ok with it but when it got delivered , it was smelly and could see the chicken was rotten. I told delivery person cancek it but he told I'll be charged an amount for this. So i took and reached the team told them about this and as usual i got none replacement as well as refund. This is not the first time i got such service from swiggy but this time i charge a complaint against them.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Swiggy

1951

Total Complaints

1004

Total Resolved

51.46%

Consumer Satisfaction

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