OYO - room not offered even after confirming with hotel and payment was done through paytm
Shalu singh filed complaint against OYO on Jul 27, 2020
Dear sir/maam,
I am shalu
I did a booking on **th july **** at oyo ***** VIP PALACE with booking id NSDJ**** at oyo rooms kolkata i was called thrice from yesterday regarding my stay i have confirmed my booking from my side and they confirmed from theirs later on when I turned up to the hotel i was denied checkin because they had no rooms left for us and suggested us to leave saying that we’ll get a refund later.
But unfortunately after requests they did not provided us the room even though i had my Voter ID and payment was done online through paytm to oyo rooms and its a horrible experience i am facing from oyo before i had face once and got no refund for that and this happened again
Overall I request a refund , its not acceptable
You can check the cctv footage of that hotel when we showed up between *-*pm as I updated Them
I request you to make a refund as soon possible
Thank you,
Shalu singh
Thousands of customers like you have trusted Voxya to resolve their issues

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
C RAJESH KHANNA on Feb 2, 2025
Oyo – REFUNDClosed
I have booked * rooms for * nights for my family * members in the name of Girish Pendakur for check in **.*.** to check out **.*.** in OYO for Hotel Super Townhouse Lakdikapul, Hyderabad and same was confirmed vide ...
Surojit Saha on Nov 5, 2024
OYO – Vandalized Car in hotel property Closed
Subject: Complaint against Hotel Pride (Town Home Mysore Central ** Nazanbad Main Road Mysore ******) (Booking ID: S*ZJ****) Dear Sir, I had parked my vehicle (TUV ***) in the property of the Hotel Pride (Town ...
Tarun on Sep 24, 2024
OYO – Oyo refund Closed
**-**-**** I called OYO customer service and told them to book a room in Rajamahendravaram, they booked a room in a hotel called Parnasala princely, they asked me to pay some amount (***rs) in GPay and I paid that a...
Bidyapati Mishra on Jul 17, 2024
OYO – Refund yet not received Closed
Even after cancellation of booking. Money not refunded yet.
Aishwarya Akella on May 31, 2024
Oyo – Payment done money deducted but booking not confirmed in appClosed
I have booked an Oyo room today and made online UPI payment . The transaction was successful, money was deducted from my account but in the Oyo app it still shows payment pending.