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Brandfactoryonline - Returns not processing

Vijayakumar R filed complaint against Brandfactoryonline on Dec 19, 2019

I have ordered two pants from Brandfactoryonline.com site on *th November and kept them for return on **th November. But they didn't responded to my returns so I called on their customer care * times with an interval of *-* days from **th Nov **** to **th Dec ****. Everytime they are saying " we will process the pickup within * working days." But they didn't processed. Here is my complaint no.BF***********.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Brandfactoryonline

4

Total Complaints

0

Total Resolved

0.00%

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