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Vijayakumar R filed complaint against Brandfactoryonline on Dec 19, 2019
I have ordered two pants from Brandfactoryonline.com site on *th November and kept them for return on **th November. But they didn't responded to my returns so I called on their customer care * times with an interval of *-* days from **th Nov **** to **th Dec ****. Everytime they are saying " we will process the pickup within * working days." But they didn't processed. Here is my complaint no.BF***********.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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