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Brandfactoryonline - Item not received and not giving refund

Chanikya Virugadinla filed complaint against Brandfactoryonline on Jul 17, 2019

I ordered through Brandfactoryonline on June **, ****. They shipped the product to the wrong delivery address and no one picked it. I asked the refund and complained about it more than * times through customer care but still, there is no response. Customer care people just bluffed by saying tomorrow you will get your money back every time I called. It is been a month but I never got my money. I just don't know why Brandfactory fool and loot people.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Brandfactoryonline

4

Total Complaints

0

Total Resolved

0.00%

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