Myntra - Return rejected Order ID

I bought a wildcraft rucksack bag from Myntra for Rs.**** on * january, ****, I recieved the order on ** jan. The bag looked like very poor quality product, So I raised an return request on **th jan.
A delivery boy came and picked the bag even at that time he didn't say a single word to me about the bag quality.
And then they put my return on hold and on next day they completely rejected my return and send me a message that they would reship me the bag.
I am completely fed up with their policies.
They send me a poor quality product without doing quality check and when I return the bag they are doing quality check to put this poor quality bag on my head.
I think now a days myntra is cheating their customers.
Guys please use myntra at your own risk because if they send u already used product then u could not do anything as they will not accept return.
Very disappointed with myntra .