Flipkart and ekart - Prepared pakage not delivered by flipkart even after 20 days
Brij filed complaint against Flipkart and ekart on Aug 19, 2020
I had ordered a product (watch) from flipkart (ID mentioned in subject) on *th August, **** this product was prepared . The product was shipped by Seller on *th August **** to my nearest hub with ekart ID: FMPP********** on *th August, **** and as on **th of August,**** I am still chasing Flipkart Customer care but they are unable to give me neither any reason nor any delivery date of the product.
I have launched complaint several times through flipkart CC and chat as well. (C.No. IN*********************), dtd ** August,**.
The Delivery date that was mentioned when I booked the product on *th of August **** was * to * days after that flipkart gave me *th August then flipkart slides the delivery date to **th August without providing me with a valid reason and now they are not giving any delivery date to me.
Also attached herewith some screenshots of communication with flipkart costumer case .
Who is going to pay for all the harassment I'm going through because of this . Also who is going to pay for the time I've wasted talking to their costumer care executive (screenshots attached) .
Is there any responsable person in flipkart who can solve this problem of mine. I am ready to wait for as much time required and am surely in a mood to take this further .
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