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Zivame - Return not issued

Parul Sahni filed complaint against Zivame on May 30, 2025

I placed an order of * items at Zivame on **th April ****. But due to size issue I requested for return of * items. The pickup was done on **th April **** by Ecom Express delivery guy, I have proof of his entry and exit at society gate. And the returned products reached their warehouse vendor on **th April **** as shown on Ecom Express tracing website. But now Zivame is saying they have not recieved the returned products and denying my refund. Please help

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Zivame

118

Total Complaints

83

Total Resolved

70.34%

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