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Kanuj Jain filed complaint against Myntra on Apr 17, 2025
Hello Myntra Team,
I recently ordered a pair of shoes using a coupon on your platform. The order was meant as a gift for my brother, but unfortunately, he did not like the product. When I tried to initiate a return, I noticed that the return option is unavailable, and only a size exchange is allowed due to the coupon applied.
Since the product is unused and in its original condition, I would like to request an exception to return the item and get a refund or credit. Kindly let me know how I can proceed with returning the product.
Looking forward to your support.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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