First Cry - Replacement product not receive

Vivek kumar filed complaint against First Cry on Dec 10, 2025

Firstly I order a product baby twister swing car for my daughter on **-**-**** for her birthday gift i received product on my daughter birthday date, on **-**-**** my daughter is very excited for her gift i opened box but I received a broken product, shipping box is very well condition but product broken just like they send broken product. After I received broken product i request to replace this product as per first cry replacement policy, this product only replacement option not refund option, they picked up broken product on **-**-**** but still I didn't receive replacement product after one month.

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Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Damages for loss and agony

First Cry

Total Complaints

Total Resolved

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