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Vivek kumar filed complaint against First Cry on Dec 10, 2025
Firstly I order a product baby twister swing car for my daughter on **-**-**** for her birthday gift i received product on my daughter birthday date, on **-**-**** my daughter is very excited for her gift i opened box but I received a broken product, shipping box is very well condition but product broken just like they send broken product. After I received broken product i request to replace this product as per first cry replacement policy, this product only replacement option not refund option, they picked up broken product on **-**-**** but still I didn't receive replacement product after one month.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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