Nipun Gupta filed complaint against Swiggy on Jan 2, 2019
I placed an order with swiggy on **st December for purchase of food from pop tates Lower Parel Mumbai then I got a call from swiggy that the delivery boy has had an accident and whether I would like a replacement order fulfilled I said yes but the replacement order never came for more than * hours when I contacted swiggy again they advised to cancel thereafter I have been chasing swiggy left right and centre they give me Assurance that the refund will come and sometimes they say that there is no refund due because I got a replacement my issue is I have not received any value for the order placed for which money has been paid but is yet to be refunded to me I am not sure whether they have any intention of refunding my money for service or food not delivered
Original order no was *********** replacement order no was ***********. Both pertain to ** dec ****.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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