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Arun Singh filed complaint against D2h Videocon on Apr 3, 2019
Recently (on **-**-****) I relocated my d*h connection and paid Rs. ***/- by cash to service engineer. But yesterday In my d*h account (id:********) the services stopped and I received an error message that "You have insufficient balance" while yesterday (**-**-****) I recharged my A/c with Rs. ***/-. When I contacted the CC representative then he replied that your A/c debited for relocation charges. So please check that why my A/c debited again for relocation charges while I already paid to service engineer Rs. ***/- by cash.
Customer Id: ********.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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