Nobroker - Relax Plan fraud

I purchased Relax Plan on **th May by paying Rs. ****.
As I was looking for a house change I used to get ** to ** calls a day from NoBroker explaining all the benefits from Sales Person that on Relax Plan I just have to mention my requirements and a Relationship Manager (RM) will be assigned to me and he will search the properties and I have to only select the properties then RM will fix an appointment for me and he will also negotiate the rent amount with the owner.
Thinking that this will be beneficial for me since I donot have the time to invest I purchased the plan on **th May Morning.
RM (Sachin Kharaigar)was assigned to me but he didn't called within * hours then I called him but he didn't receive so for the first day he didn't even called me to capture the requirements.
Next day also I kept on calling him but there was no response. In the evening a mail came that he was on leave and somebody called to inform that he will join next day.
Next day I also kept on calling but same message came that RM is on leave.
This continued for the next * days.
I kept on mailing and calling several times but they would only on listen to my issue and say that supervisor will call but nobody called.
After * days another RM(Nithya Shree) was assigned to me. I immediately called to give her my requirements. Based on my requirements she gave *-* leads .
After one day she again went on leave without letting me know.
For the past two days I myself only has to search the leads and get the owner contact details and talk with them and fix the appointments. There is no assistance from the RM or any supervisor. Even the supervisor (Lavanya) is lying to me and giving false promises. Tenantmrservicing department is total useles and they don't reply back to mails.I have been mentally harrased calling and texting nobroker.
As soon as I paid there has been no service provided by them.
I demand full refund for the mental harrasment and financial loss which has incurred to me.