Qnet India Vihaan Direct Selling Pvt Ltd - Regarding Refund Joining Amount

From: Sisir Kumar <sisirkumar****@gmail.com>
Sent: Monday, August **, **** *:** PM
To: QI Group; Global Support Centre
Cc: India Support Centre
Subject: Re: Fw: Request for Purchase / Reedem ( Refund Amount )

Hi Team,

I have been cheated from a friend regarding Qnet. He did not provide me the correct information and just told me to trust and join... After paying * lakhs I had a feeling that I was cheated because there was no such work given and I felt like I'm wasting my time. I have been facing here with my family for financial issues. Continue follow up for refund my money . But still I did not get any response from your side. Before joining, ur leaders are continue follow up and after joining no one listen my problem. See my mail below . Please solve my problem as quick as possible. Here no one telling company details and what is the work to do before joining . And also did not give any details of joining within ** days . So, solve my issues , other wise I am serching another way for solutions. Because this amount is big for me and also for my family. Can't wait ......



Best Regards,
Sisir

On Mon, Aug **, ****, **:** Network Compliance Department India <ncdindia@qnetindia.in> wrote:
Dear Valued Distributor,

Greeting from Qnet India !

We understand your concern. This mailbox is for any network related compliance complaint only.

As your query is regarding refund request for the product purchased kindly email to support centre at support.centre@qnetindia.in or email to **********.

Regards,

Network Compliance Department - India.
From: Sisir Kumar <sisirkumar****@gmail.com>
Sent: Sunday, August **, **** **:**
To: Network Compliance Department India <ncdindia@qnetindia.in>; India Support Centre <support.centre@qnetindia.in>
Cc: Global Support Centre <global.support@qnet.net>
Subject: Re: Fw: Request for Purchase / Reedem

Dear Sir,

Neither I have any documentation for your support nor any video or massages. It was an only game of Faith and your leaders are doing here with false promises and commitments. Only showing a big big dream . So, I can't wait and request you to please refund my amount after deduction of any charges of yours. Here I am facing a lot of financial problem with my family . One small example I cannot arrange money to admit school for my son's education. So, it is my personal request to do the needful urgently to solve my problem.



Best Regards,
Sisir

On Sat, Aug **, ****, **:** Sisir Kumar <sisirkumar****@gmail.com> wrote:
Dear Sir,

Neither I have any documentation for your support nor any video or massages. It was an only game of Faith and your leaders are doing here with false promises and commitments. Only showing a big big dream . So, I can't wait and request you to please refund my amount after deduction of any charges of yours. Here I am facing a lot of financial problem with my family . One small example I cannot arrange money to admit school for my son's education. So, it is my personal request to do the needful urgently to solve my problem.



Best Regards,
Sisir

On Fri, Aug **, ****, **:** Network Compliance Department India <ncdindia@qnetindia.in> wrote:
Dear Valued Distributor,

Greeting from Qnet India !

Thank you for your email. Please note that we handle only network related complaints issues.

If you do have a complaint please fill out the attached complaint form detailing your complaint against any Distributor along with supporting evidence for the amount paid to your upline , any email communication or whats app chat conversation, in order for us to investigate and follow up.


However, if you are asking update on refund request for the product purchased kindly email to support centre at without adding ncd on email.support.centre@qnetindia.in

Regards,

Network Compliance Department - India.
From: Sisir Kumar <sisirkumar****@gmail.com>
Sent: Friday, August **, **** *:** PM
To: India Support Centre; Global Support Centre
Subject: Re: Request for Purchase / Reedem

Still I did not get any solution regarding my issues. Please solve as quick as possible . Otherwise , i will search for another option to recovery my money. I am facing here with my family a lot of financial problem due to your leaders miscommunication before joining.



Best Regards,
Sisir

On Mon, Aug *, **** at *:** PM India Support Centre <support.centre@qnetindia.in> wrote:
​

Dear Valued DISTRIBUTOR,



Greetings,



Please elaborate your query in order to assist you further.

Kindly call us on ********** in order to assist you further.

Thank you,



Regards,

Kavya

ISC Team.

From: Sisir Kumar <sisirkumar****@gmail.com>
Sent: Saturday, August *, **** *:** PM
To: Global Support Centre
Cc: India Support Centre
Subject: Re: Request for Purchase / Reedem

Respected Sir / Madam,

Namste & Good Morning. Please solve my problem. I am facing problem here with my family after fully faith on my upliner , who sign up me without giving any details . He also confusing . Please solve my problem as soon as possible.



Best Regards,
Sisira Kumar Barik
IR ID- ******

On Sat, Aug *, ****, **:** Sisir Kumar <sisirkumar****@gmail.com> wrote:
Dear Sir / Mam,
Good Morning. Still I didn't get any reply from your side regarding my problem facing here as well as my family also. Plz send me the details procedure .


Regards,
Sisir

On Fri, Aug *, ****, **:** Sisir Kumar <sisirkumar****@gmail.com> wrote:
No E-voucher showing. *st I am saying I will deduct my joining amount, which I had paid at the time of joining.

Plz explain where it is ....and how I will get my signup amount through purchase.


Best Regards,
Sisir

On Fri, Aug *, ****, **:** India Support Centre <support.centre@qnetindia.in> wrote:


Dear Valued DISTRIBUTOR,



Greetings,



Please be informed that BV's cannot be redeemed .
Kindly note only eVouchers can be redemeed . Please login to your VO and you can check eVoucher Summary under My commission.

Kindly note you can convert your commission into Icoupons and make a purchase.

For further clarifications please contact us on our Customer Care number on **********​
Thank you,



Regards,

Kavya

ISC Team.

From: Sisir Kumar <sisirkumar****@gmail.com>
Sent: Friday, August *, **** *:** PM
To: India Support Centre
Subject: Re: Request for Purchase / Reedem

Thanks a lot for ur reply. Can I redeem my BV , which is showing in my account at a single purchase . Plz give me the details procedures.


Best Regards,
Sisir

On Fri, Aug *, ****, **:** India Support Centre <support.centre@qnetindia.in> wrote:


Dear Valued DISTRIBUTOR,



Greetings,


Please login to your VO and click on Shop now to do a Purchase.

To qualify and get activated you will have to achieve minimum of ***BV each in TC***,TC*** and TC***.

For further clarifications please contact us on our Customer Care number on **********​


Thank you,



Regards,

kavya

ISC Team.

From: Sisir Kumar <sisirkumar****@gmail.com>
Sent: Friday, August *, **** *:** PM
To: India Support Centre
Subject: Request for Purchase / Reedem

Dear sir,

Good Morning. My IR ID - ******. I want to buy products / reedem in my joining amount. Plz recheck my BV under my ID.. Kindly give me the details procedure how I will buy products through my joining amount, which I had paid at the time of joining or sign up .

Plz provide the details procedure ...



Best Regards,
Sisira Kumar Barik
Cell :- **********