Foomer - Refusing to take return within the return period
Hitesh Kashyap filed complaint against Foomer on Oct 8, 2024
I had ordered * shirts for a family function on **rd September ****. Received the shirts on **th September. Got busy with my function.
Selected * shirts. Would have selected * but the size was smaller than ordered. They have a return window of * days from the delivery date. So this comes return validity till *th of October. I got busy with my function and attending guests so I contacted them on *th of October. Didn’t got any reply and the number given on their portal (**********) was switched off. They replied the next day and sent me a link for the returns which was showing that return window closed which was obvious. And now they are saying they cannot do anything about this as the time period to return is over and you should have returned it through portal whereas their portal clearly mentions to contact on the above mentioned number in case of return through WhatsApp which I did and have proofs of everything. They also said that why did you raised the return request on last day and why not before. I was like what kind of response is this. If you guys have given a * day return window then how does it matter if it’s *st or last day to return. Just lame excuses and now they are refusing to take back the shirts. These guys are fraud. Don’t ever order anything from them are no ethics of how to deal with customers.
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Navneet Kumar on Nov 12, 2024
Foomer – Complaint Against Fraudulent Practices by Seller Foomer on Social MediaClosed
Dealer Details: • Dealer Name: Foomer • Address: ***, *nd Floor, Sunrise Complex, Near Lajamani, Opposite Opera Business Hub, Mota Varachaaa, Surat - ****** • Contact Numbers: **********, ********** • Website: w...
Jitesh on Mar 25, 2024
Foomer – Refund not received Closed
Return not received, no update from foomer it's a chor company
PRINCE SCARIA on Dec 11, 2024
Foomer – Not allowing returnsOpen
They supplied to some other person. I raised complaint to courier people and foomer. I have received product after their secified date. How can i return without receiving? They reuses to hear these things.
Tanvir Kaur Rainu on Nov 12, 2024
Foomer – Refund not received Open
I ordered a shirt from the Foomer's website for my friend but it didn't fit well, so i initiated a return request and a refund. They have received the shirt but still i haven't received my refund amount. They told ...
YLP SRAVANI on Mar 7, 2024
Foomer – Refund not issuedOpen
I placed one shirt with foomer ...size was not appropriate..so I returned d shirt & Dey said dat after receiving item Dey will refund in *-* working days but it's almost ** days i didn't get refund..They r not atten...