Facebook Pixel Tracking

Netmeds.com - Refusal to accept valid prescription

Gautam Jagtiani filed complaint against Netmeds.com on Jun 11, 2023

I had submitted a prescription for certain psychiatric medications required for myself. I have been submitting prescriptions for the same medication prescribed by the same.doctor to Netmeds.com for years and have never had a problem receiving my order. This time the same prescription was rejected even though it is valid and meets all the requirements that customer service has told me my prescription is supposed to have. I have repeatedly asked why my prescription is now being considered invalid, I just get a generic response that it is invalid, without any clear reason is particularl. I have emailed them.over half a dozen times and each time I get a generic response that doesn't answer my question. When I've called customer service they've even told me my prescription is valid, but for some reason when I try and place an order it keeps getting rejected. This has never happened before. I can submit a copy of my latest prescription if someone can actually tell me what is wrong/invalid.about it.

Share, let the world know

Complaint Status

Resolution Demanded:

Damages for loss and agony

Netmeds.com

54

Total Complaints

30

Total Resolved

55.56%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Roshan gupta on Jun 9, 2024

Netmeds.com – Diagnostic requested for 4 test and got report only for 2 testClosed

I added *test in my order but got only * test report. Called there support team * time but haven’t got any resolution. I am seeking my money back but not open is ready to support or solve my problem.

Dr.Prince Prakash on Aug 29, 2023

Netmeds.com – No Refund received of paymentClosed

I have booked a diagnostic service on Netmeds.com on Aug **,**** *.**am, Order ID=DIAG************* and paid *** rupees my Indusind creditcard was debited but the order didinot went through despite repeated emails a...

Anoop Jain on Jun 14, 2023

Netmeds.com – Order not delivered and refunded from last 3 monthClosed

Even after three months of waiting, this order is still listed as "in transit." When will my order amount be returned? Please share the proper resolution soon, I cannot afford to wait more than three months for a si...

Dr Deepankar on May 12, 2023

Netmeds.com – Complaint against NetMeds Closed

This is how Net meds customer care handles complaints: Ticket No:************ Dear Narender, We apologize for the inconvenience caused, We understand your concern regarding the issue in your offline pu...

ANUBHAV SHAH on Mar 18, 2023

Netmeds.com – Medicine not delivered Closed

I have placed prepaid order on the application for medicines. While placing the order it showed that it will be delivered within * days. But it was not delivered. Whenever I called customer case, I was told that it ...