Piyush Vadgama filed complaint against Air India on Oct 8, 2018
*. Booked flight ticket from Mumbai to Hyderabad on *th Oct ****, for journey of *th Nov,**** for * people, My parents.
*. While booking first person's name was auto-corrected to my name (Piyush Vadgama) instead of my Dad's name (Dhirajlal Vadgama).
*. Air India is denying to change the name in such case.
*. So the only option is to cancel & re-book the new ticket. But standard cancellation charges of Air India is ****+*% GST, which is more than base fare of Airline's ticket.
*. In such case ticket shouldn't be called as "Refundable", since it misleads buyer.
*. If refundable charges > base fare, it should be "Non- refundable" ticket, to be fare to the consumer. So that he/she can skip buying such tickets.

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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