saurabh kishore filed complaint against Air India on Apr 12, 2021
I had booked an AirIndia flight ticket from Delhi to Patna(Journey date was **th Nov ****) through Paytm on **th oct ****
which was cancelled due to change in boarding time and it was communicated over airline recorded helpline as per airline
refund policy boarding time has been changed by more than an hour entire booking amount will be refunded. since the time I had
often follow-up with Paytm(on call as well as through email) still I didn't get refunded amount. I have been always informed
by Paytm staff the they raising my concern on priority to concern team but I didn't get resolution on it yet.
Detailing out booking detail below, Please let me know if any further information required.
Paytm Booking ID : ***********
PNR: Z*BRT
ticket No : *************
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