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Parth Kaher filed complaint against Ixigo on Feb 23, 2021
I booked * way Flight tickets from Ixigo for ** November **** with booking ID- IF**************. Total amount Rs ****. But due to COVID Restrictions both the flights got cancelled and the full refund was Initiated to me by the airlines within ** days. But as I booked my flight from an agent(Ixigo) the refund amount from the airline was supposed to be refunded to me by Ixigo. It has been almost * months and till date i haven't received my full amount. Everytime I contact Ixigo they ask me to wait for * days and give me a different excuse and don't give any appropriate solution for my problem and the reason for delay in refund initiation. I have received a partial amount of **** from Ixigo but i was supposed to get a full refund. I am still waiting for them refund my remaining amount of Rs. ****.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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