Refund Settlement Security Deposit

Zolostays Property Solutions Private Limited - Refund Settlement Security Deposit

Abhishek Thakur filed complaint against Zolostays Property Solutions Private Limited on Sep 17, 2019

Dear Team,
Hope you are doing good!!!
This is to bring to your notice that I was a resident of the Zolostays property - Zolo Feliz (Pune). As the property was closing down; where in I have served the notice and exited the property on **st August **** and cleared all my outstanding dues. As per the refund policy the security deposit should be refunded in * working days, but today is **th day and I haven't received it yet.
For this I have raised an issue with the to the customer support team, but unfortunately I haven't received correct response from their end. I am attaching the screenshot for your ready reference. I have raised the ticket as well : Ticket ID ******. For this I had a loss of Rs. *lac.
Request you team to kindly look into the matter.
Thanks & Regards,
Abhishek Thakur

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Zolostays Property Solutions Private Limited

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