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Axis Bank - REFUND RS

GANESH M N filed complaint against Axis Bank on Jan 8, 2021



Axis Bank Credit Card ****************


Interest charges and charges Refund which charged during moratorium period and Lock Down period


Charges levied without any prior notice

RBI not announced any charges during the moratorium period while declaring moratorium

Nor RBI nor Axis bank intimated for availing moratorium will attract charges

After completion of moratorium bank started levying charges and interest without considering Covid ** issues and also affected covid ** customers and also paying dues regularly after completion of moratorium period

Complete world suffering with Covid **, and My family also suffering Covid ** and still suffering with

Covid ** and also very badly hitted business and income sources

Even Covid** damaged business trying to overcome business losses and Updated all pending Dues intime


During the moratorium period below mentioned charges debited to card account


**.**.**** Rs. ****.** and Rs ***.** and Rs *** and Rs ***

**.**.**** Rs. ****.** and Rs ****.**
**.**.**** Rs. ****.** and Rs ***.**
**.**.**** Rs. ****.** and Rs ***.**
**.**.**** Rs. ****.** and Rs ***.**

**.**.**** Rs. ****.** and Rs ***.**

Total Rs **,***.**

There is also provision available to refund charges as service gesture charges

Axis bank also not considering Refund of charges as service gesture
Based on good relation with bank and also Based on Covid** issues and also Govt of india Directives and also

As Service Gesture Refund the Rs **,***.**

Request you to refund Rs **,***.**

thanks & regards

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Axis Bank

144

Total Complaints

61

Total Resolved

42.36%

Consumer Satisfaction

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