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Hardeep Kaur Rajinder Singh Bhela filed complaint against Air india on Nov 24, 2020
I am writing with regards to a transaction refund for an AIR India flight from Delhi to Toronto.
PNR: y*gjz
Date of journey: **th Dec,****
From: Delhi **:**
To: Toronto *:**
Flight number: AI ***
I tried to process the payment and book the ticket however it showed me an error. Didn’t get any ticket email or any confirmation for flight booking. Upon checking, I noticed that even though it wasn’t booked, the amt was deducted from my card.
I talked to a customer service rep who instructed me a screenshot of the payment and the transaction. Still haven’t heard back from them even though they instructed me that people whom I am mailing at ecommerce@airindia.in would reply immediately n process my refund.
I am just here for personal emergency and need to go back to Toronto. However now my money is stuck and I cannot book a return ticket now till this is processed back. Tried to contact bank n they raised a case but the investigation will take *-* weeks which I cannot afford. No one seems to help and I need assistance. Please help.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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