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India Cakes - Refund request

Nimbran filed complaint against India Cakes on Apr 22, 2026

Before placing the order, I contacted to customer care multiple times to confirm whether delivery to the village (Village + P/O Manjhos, Thana – Makhdumpur, District Jehanabad) was possible, as it is a remote location. Each time, I was clearly assured that delivery was available and that I could proceed with the payment. Based on these repeated confirmations, I placed the order. However, after some time, it was cancelled by the team, citing that the location is too far and the cake may melt. It's not my fault, so I ask for refund and they lied to me that refund already done. And after that they ignoring my call and then I call on another no's then they mail me a voucher instead of refund.. but I don't need any voucher,I need refund.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

India Cakes

16

Total Complaints

12

Total Resolved

75.00%

Consumer Satisfaction

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