Reliance Digital - Refund replacement not given

Chandrakanta Halder filed complaint against Reliance Digital on Sep 24, 2020

After complaining and requesting customer service and also after visiting the nearest Reliance Digital store no action has been taken yet. I bought boad earpods from Reliance Digital online through Paytm Mall on **th of August ****. Requested customer service for the replacement or refund of the order as the product received is not working properly. Visited nearest store for the same as assured by customer service but no-one in the store entertained us on this issue.it has been around * month now.

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Reliance Digital

220

Total Complaints

Total Resolved

43.64%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

AMIT KUMAR on Jun 18, 2026

reliance digital – repair service is not providedClosed

I had lodged a repair request for reconnect washing machine, which i purchased in ****.the request is lodged through reliance digital authorised app resq.as I lodged request on **.**.**** I had selected **.**.**** a...

Moin Shaikh on Jun 15, 2026

Reliance Digital – Received Defective ACClosed

Had purchased an AC of Carrier brand, within * days we logged complaint against cooling not working in the AC. The technician identify it as Gas leakage. The solution provided after ** days after proper identificati...

Raghuram Ganjikunta on May 3, 2026

Reliance Digital – Reliance Digital neither installing nor refunding the AC pruchased from their online storeClosed

Extremely Disappointing Service from Reliance Digital – AC Not Installed Even After One Week I purchased an air conditioner from Reliance Digital’s online store, which was delivered on **‑**‑****. At the time of pu...

Sahil Jadhav on Apr 22, 2026

Reliance Digital – defective product and delay in repair financial loss due to reliance digitalClosed

I am filing this complaint against Reliance Digital regarding a defective laptop and extremely poor after-sales service. I had purchased a laptop from Reliance Digital, which soon developed issues and stopped functi...

Suman Banik on Apr 15, 2026

Reliance Digital – Not delivering product and delivery date keeps changing Closed

I ordered a cooler from Reliance Digital online on **th April, th product was supposed to be delivered by ** April, but no delivery attempted and no progress for order status in app, around **Pm the delivery date go...