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Varun Pokhriyal filed complaint against Air India on Mar 27, 2021
I have booked three tickets from Air India on **th May **** and the flight was cancelled due to lockdown.
I did multiple follow-ups on customer care and air India email id "ecommerce@airindia.in".
However, nobody even bothers to give a prompt reply. Customer care always says to mail your refund queries to "ecommerce@airindia.in" and I did tons of mails but no one reply back from the above email id. Pathetic customer service from Air India.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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