Make My Trip Pvt Ltd - Refund on Hotel Cancellation

We booked a place named Chaitraban Cottage , Alibaug for the date **th and **th December. I paid full tariff of Rs. ****. At the day of check - in we found out that the property was very false than what they portrayed on the website of mmt. So we instantly ask them for refund. We spoke for hours with mmt agent as well as the owner of the hotel. And the conversation ended when the agent said she can give us a refund of **** INR and a voucher of ****. She then asked us to keep the call and hold. After a while the call got disconnected from the agent’s side. But I trusted her words. Later the owner named Jayesh suggested that we stay in another property which also is owned by him. So we were okay with it. We called mmt to cancel the booking but the number was not available. We waited for a day and called mmt back. Then they instantly declined for any such conversation. Now we have already paid **** INR out of which we are not getting refund of a single penny.