Loading...
Sarika Pritam filed complaint against Myntra on Aug 30, 2020
Myntra has been charging Platform Handling fee for accounts that have high proportion of returns/cancellations, and I have been willing to pay it, but even when I didn’t keep any of the products they didn’t refund the fee. And, then they additionally also charged the amount on my next order. If the platform handling fee is a way of compensating for shipping charges of returned products, they can make it non-refundable, but they additionally cannot add the amount on my next order. They can keep just one of them. The policy is nowhere mentioned in their app/website, and after calling them when I got to know about this policy, I wanted to cancel my orders but the fee is not being refunded.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
My account is deactivated without any information or notice also they some credit balance in the account
My credit expired yesterday on *th November. How can there be expiry for our money. There was mail for the same one month ago. But who checks mail frequently. Please help
My return is repeatedly being cancelled without my consent. Ive contact myntra support but they are helping everytime I call they are just putting my call on hold and repeating what the complaint is asking me to wai...
I ordered from Myntra’ a product and as soon as my product got delivered they immediately logged out my session and when I tried to login again it showed up that due to security reasons my account has been deactivat...
They refund my amount of *** rupees in July **** and now they say it got expired in Oct ****. They are not ready to credit my *** rupees back to my account.