Sandeep Gupta filed complaint against Goibibo on May 29, 2020
I had booked one Indigo air tickets with the website GOIBIBO from Allahabad to Mumbai with date of Journey – **.**.**** & Mob: **********. Subsequently I received a SMS / Mail that above ticket has been cancelled due to COVID ** on account of travel restrictions.
Indigo Airlines has already refunded the amount to GOIBIBO and informed us vide their mail dated **.**.****.
However, we are yet to receive the money from GOIBIBO. We have tried to contact GOIBIBO, however, they are not responding.

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Dear Goibibo Team, I am writing to request an urgent resolution regarding my flight bookings made on ** October from Mumbai to Varanasi (SpiceJet) for travel on ** October. The tickets were booked for my colleag...
Hotel booking cancelled on **.**, still waiting for refund almost * month gone. Chatbot is unable to resolve, customer care long hours waiting line, application link is showing refund made on wrong upi id.
My Cathay Pacific flight scheduled for ** September **** was cancelled by the airline. As per Cathay Pacific’s policy, I am eligible for a full refund. However, I have not yet received the refund amount in my or...
I have reached out to the customer care asking for refund. They have not provided me with the refund, they opened ticket multiple times, but they closed without my consent. I have not got any resolve till now since ...
My flight was rescheduled by the airline with a more than * hour delay. I was repeatedly assured that I will get a full refund and I confirmed the same with the airline. However, Goibibo has cut my money and refunde...