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Alimun Nissa filed complaint against Travolook on Apr 14, 2021
On February *st I have booked a ticket from Kolkata to chennai with a reference number ********* and soon after I received a call asking for extra amount because of the fare changes and I asked for a refund on which they said I will be getting it in ** days. I have received half of the amount till date as the charges was ****rsand the received amount is ****rs and Im still waiting to receive the half. I have asked the customer care they said the amount is processed but already been ** days and it is on no sign, They refuse to give me a transaction ID too. They are running a total scam and its happening to alot of people Really not able to understand how they are still in market.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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